Software maintenance services: .Net, MS SharePoint, Java, Web
Today software is becoming time-worn at a rapid pace, software companies have to invest a lot of efforts and money into new releases and maintenance. Typically, software maintenance requires faster turnaround times and consume up to 50% of the total cost of product development over the life cycle. Outsourcing of software maintenance is becoming a popular solution in software industry, as it helps to achieve strategic goals of lowering costs and improving efficiency. Our outsourcing software maintenance services Our pricing model Our competence Why outsource software maintenance services to GERSIS SOFTWARE?
| .gif) | Our outsourcing software maintenance services GERSIS SOFTWARE provides a selection of low cost, fixed price software support services. Our professional software maintenance team is ready to render for you the next services: | Service | Short description | | Bug fixing (correction) software maintenance | We resolve incidental issues and errors | | Modification (adaptation) software maintenance | We apply measures to avoid possible future errors based upon past incidents, anticipation, feedback and continuous improvement | | Improvement (perfection) software maintenance | We consider external factors and implement specific adoptions to the software | | Preventive software maintenance | We provide functional modifications of the software | Our pricing model The price for our standard software support package consists of 2 parts: - A monthly fee 540 $ for 5 x 8 hotline, which includes 20 man-hours of services free of charge.
- Hourly rate based payment for all services which exceed 20 man-hours per month.
You pay only for real work done, no payment for idle time. We can afford it as we have several maintenance contracts. Thus you can buy application support from us for only about 1/15 of salary of 1 your programmer! We also offer extended hotline services (7 x 8, 24 x 8). Our competence Our satisfied customers appreciate software maintenance services of GERSIS SOFTWARE. GERSIS SOFTWARE provided maintenance for applications developed with Java, .Net, MS SharePoint and Web (HTML, JavaScript, CSS) technologies. Here are some of our maintenance projects in different areas: Why outsource software maintenance services to GERSIS SOFTWARE? - By outsourcing your software maintenance activities, you can concentrate on market requirements and product features while we will concentrate on implementation of these features.
- We can provide complete infrastructure: Issue Tracking System, Version Control System; also we can use yours.
- Minimal efforts from your side in defining and resolving the problem. You just put the note that the problem exists into our issue tracking system, and we do all the activities necessary for problem determination and elimination.
- Experienced staff with various competences, including abilities of handling complex problems like occasional performance degradation and sporadic deadlocks.
- Cost-saving pricing model.
- You pay only for the time spent on issue resolving. All other activities (learning of the system, studying of necessary documentation, possible idle time, etc.) are carried out at our own expense.
- We provide detailed weekly reports, which allow you to control the process and to avoid delays of your requests. We report immediately to the customer if we face the problem we have difficulties to resolve.
- You control the costs of maintenance services. You approve the estimates of particular software maintenance activities provided by us.
- We strictly adhere to the deadlines you assign. Top priority issues are handled first. If bunch of problems happen at once we can temporarily expand maintenance team engaged in your project.
- We guarantee the quality of services provided. We follow you coding standards and architecture. We make a code review before release delivery.
- We provide not only Java and .NET support but also MS SharePoint and Web application maintenance.
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